Terms of Service
“Under the Liquor Control Reform Act 1998 it is an offence:
To supply alcohol to a person under the age of 18 years (Penalty exceeds $6,000)For a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $500)”
TERMS AND CONDITIONS
- You must be over 18 to purchase from this website.
- Hanging Rock Winery has the right to refuse a sale if this is not verified.
- Hanging Rock Winery will not add you to their mailing list unless you request it.
- Please join the club if you would like to receive our enews, 'Pickings', as well as other special offers and discounts.
- Hanging Rock Winery has the right to alter the pricing of wine or freight at any time.
- All transactions are processed in Australian Dollars (AUD) and include GST (goods and services tax). LIQUOR LICENCE NO.: 32600490
- We deliver products Australia wide using Australia Post. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.
- Hanging Rock Winery Pty Ltd ships goods Australia wide, however at this time we do NOT accept international orders through our website, please contact us on +61 3 5427 0542 to enquire about a special order.
- Hanging Rock Winery is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund
- Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do